Terms of Use
Last Updated: October 22, 2018
We are pleased to offer you access to the www.LifeDNA.com website, its associated mobile applications (“Apps”), and their features and services (collectively, the “Service”) operated by LifeDNA, Inc. (“Company” or “LifeDNA”) conditioned on your acceptance without modification of the following Terms of Use. The Service provides an online platform to purchase a personalized regimen of dietary supplements and/or natural skincare products (“Products”) uniquely designed from your DNA and your daily life activities on a one-time or subscription basis.
The following Terms of Use for the Service is a legal contract between you, an individual user (collectively or individually “Users”) and Company regarding your use of the Service. Together, Users and Company are each referred to herein individually as a “Party” or collectively as the “Parties”. When using the Service, you may be subject to any additional posted guidelines or rules applicable to specific services and features which may be posted from time to time (the “Guidelines”). All Guidelines are hereby incorporated by reference into these Terms of Use.
BEFORE USING THE SERVICE, PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY. BY REGISTERING FOR AND/OR ACCESSING, BROWSING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS, INCLUDING THE GUIDELINES, AND ANY FUTURE MODIFICATIONS (COLLECTIVELY, THE “TERMS OF USE” OR “TERMS”). IF AT ANY TIME YOU DO NOT AGREE TO THESE TERMS, PLEASE IMMEDIATELY TERMINATE YOUR USE OF THE SERVICE.
Eligibility. The Service is not intended for anyone under the age of 18. You represent that you meet the eligibility requirements in this Section and affirm that you are over the age of 18.
Privacy. Your privacy is important to LifeDNA. LifeDNA’s Privacy Policy /privacy-policy is hereby incorporated into these Terms by reference. Please read this policy carefully for information relating to Company’s collection, use, and disclosure of your personal information.
Modification of the Terms. From time to time, Company may change, modify, add, or remove portions of the Terms, and reserves the right to do so in its sole discretion. If we modify the Terms, we will make them available through the Service, and indicate the date of the latest revision. We encourage users to review the Terms periodically for changes. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. All amended Terms automatically take effect 5 days after they made available through the Service, except that (i) disputes between you and Company will be governed by the version of the Terms that was in effect on the date the dispute arose and (ii) if you do not agree with any changes to the Terms, you may terminate these Terms by ceasing use of the Service. Your continued use of the Service after revised Terms have become effective indicates that you have read, understood and agreed to the current version of the Terms
Service Access and Use.
Ownership; Proprietary Rights. The Service including without limitation any methods of operation, moral rights, documentation, software, content, visual interfaces, interactive features, information, graphics, design, compilation, computer code, products, services, and all other elements of the Service that are provided by Company (“Company Materials”) are owned and/or licensed by Company. Except as expressly authorized by Company, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Service or the Company Materials. Company reserves all rights not expressly granted in these Terms. You shall not acquire any right, title, or interest to the Company Materials, except for the limited rights set forth in these Terms.
Account Information and Purchases.
IF YOU SELECT A SUBSCRIPTION FOR PRODUCTS, OR IF YOU OTHERWISE INDICATE A COMMITMENT FOR PURCHASE OF PRODUCTS FOR A SPECIFIED PERIOD OF TIME (E.G. FOR ONE YEAR), AND YOU OPT TO PAY ON A PERIODIC (E.G., MONTHLY) BASIS AS OPPOSED TO A FULL PAYMENT UPFRONT, THEN YOU ACKNOWLEDGE AND AGREE THAT YOU ARE COMMITTING TO A ONE-TIME PURCHASE CONTRACT FOR THE PRODUCTS INDICATED, WHICH, IF YOU SO ELECT, IS PAYABLE IN REGULAR IN INSTALLMENTS INSTEAD OF A SINGLE PAYMENT, AND THAT THE TERM “SUBSCRIPTION” OR ANY SIMILAR TERM AS USED ON THE SERVICE IS NOT USED TO MEAN A MONTH-TO-MONTH SUBSCRIPTION CANCELLABLE AT ANY TIME.
Notwithstanding the foregoing, certain Products and services are provided with a 30-day money back guarantee, as indicated to you by us at the time of purchase. You may return any Products or services eligible for the 30-day money back guarantee for a full refund at any time during the first 30-day period following purchase. If there is a dispute regarding any purchases, please email us at [email protected] and we will provide you with return instructions and issue a refund. Risk of loss and title for Products purchased from Company pass to you upon delivery of such Products to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
Company’s designated Copyright Agent to receive notifications of claimed infringement is:
FAILURE TO INCLUDE ALL OF THE ABOVE INFORMATION, ESPECIALLY SPECIFIC INFORMATION ABOUT WHERE INFRINGING CONTENT MAY BE FOUND, WILL RESULT IN A DELAY IN THE PROCESSING OF YOUR DMCA NOTIFICATION AND MAY RESULT IN YOUR HAVING TO REPEAT SOME OR ALL OF THE ABOVE PROCESS.
Notice And Takedown. If we receive proper notification of claimed copyright infringement, we will respond expeditiously by removing, or disabling access to, the material that is claimed to be infringing, as described below, or to be the subject of infringing activity. We will also comply with the appropriate provisions of the DMCA in the event a counter-notification is received, as described below.
Mobile Message Service Terms and Conditions
Last Updated: December 18, 2020
The LifeDNA mobile message service (the "Service") is operated by LifeDNA Inc. (“LifeDNA ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. We may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, information, promotions, specials, and other marketing offers from [insert Company Name] via text messages through your wireless provider to the mobile number you provided. Message frequency is recurring. Text the single keyword command STOP to +1 (218) 407-6165 to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other LifeDNA, Inc. mobile message programs and wish to cancel, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (218) 407-6165 or email [email protected]
We may change any short code or telephone number we use to operate the Service at any time. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you change your mobile phone number, you agree to opt out of the Service prior to changing your mobile number.
You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.
You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.